Terms of service.
1. Introduction
Welcome to Sponsorpack Ltd Trading as Vantage. By booking our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
2. Services Provided
Diane Birch offers the following services:
Board Member or Non Executive Director
Project Delivery (various categories)
3. Booking and Payment
3.1 Booking Process
Clients are required to fill out a booking form and pay a non-refundable deposit of between £50 and £500 (depending on the nature of the booking) to secure my time. The amount of deposit required will be confirmed with your booking confirmation.
3.2 Payment Terms
The remaining balance is due no less than 30 days from the date of the consultancy provision, 7 days before the course provision if invoiced and on booking through the website. Payments can be made via Bank transfer or PayPal.
4. Cancellation and Refund Policy
Please see refund policy here.
5. Changes
5.1 Client-Initiated Changes
Any changes to the project details must be communicated in writing.
Significant changes may incur additional fees.
5.2 Vantage-Initiated Changes
If Diane Birch needs to make any changes to the details or attendance, the client will be notified as soon as possible.
6. Responsibilities of the Client
The client is responsible for:
Providing accurate information.
Providing access to data and personnel where required (confidentiality and security protocols will be followed)
Ensuring all legal requirements are met (if applicable) and the consultancy agreement is signed where required.
Providing any necessary documents and payments are provided on time.
Communicating any special requests or requirements.
7. Responsibilities of the Celebrant
Diane Birch will:
Conduct all requirements professionally and respectfully.
Arrive at locations at the agreed time.
Provide a framework and schedule where required for the client’s approval.
Make necessary adjustments to any project delivery schedules or requirements based on the client’s feedback.
Perform any other services agreed in writing.
8. Liability
Diane Birch is not liable for:
Any indirect or consequential losses resulting from the performance of the service.
Any delays or failures caused by circumstances beyond their control (e.g., extreme weather, illness).
9. Confidentiality
All personal information shared by the client will be kept confidential and used solely for the purpose of planning and conducting the clients requirements.
10. Governing Law and Complaints
These terms are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom. Please click here for our complaints policy and process.
11. Agreement
By booking our services, you acknowledge that you have read, understood, and agree to be bound by these terms of service.
Contact Information
For any questions or further information, please contact:
Diane Birch
dianebirch@getvantage.me
+447887947163